Linzile Mguni

Virtual Assistant

LinkedIn

About

Highly organized and tech-savvy Virtual Assistant with over 4 years of experience providing comprehensive administrative, legal, and marketing support to executives and legal professionals in fast-paced environments. Proven ability to manage complex calendars, execute digital marketing strategies, and streamline operations to enhance efficiency and client satisfaction. Seeking to leverage advanced administrative and communication expertise to drive remote business success.

Work Experience

Personal Assistant

Malinga & Mpofu Legal Practitioners

Jan 2020 - May 2024

Bulawayo, Matabeleland North, ZW

Managed comprehensive administrative and legal support functions for senior executives, ensuring seamless operations and efficient client communication within a dynamic legal environment.

  • Managed multiple executive calendars, meticulously scheduling meetings and coordinating appointments to optimize time utilization and ensure timely engagements.
  • Conducted thorough legal research and maintained up-to-date legal files and records, ensuring compliance and easy access to critical documentation.
  • Streamlined communication processes with clients and court personnel, effectively managing inquiries and deadlines to facilitate smooth case progression.
  • Tracked critical court dates, filing timelines, and legal documentation, ensuring strict adherence to deadlines and preventing potential delays or penalties.

Market Researcher

Corporate 24 Hospital Group

Aug 2018 - Oct 2018

Bulawayo, Matabeleland North, ZW

Executed market analysis and competitive intelligence activities to inform product demand and strategic positioning within the healthcare sector.

  • Conducted comprehensive market analysis, generating detailed reports on product demand that informed strategic decision-making for new service offerings.
  • Compiled and organized extensive data on potential leads and new products, contributing to a more structured and accessible information repository for sales teams.
  • Evaluated competitor products and market share trends, providing critical insights that helped identify competitive advantages and market opportunities.

Sales Agent

AFC Bank Zimbabwe

Feb 2018 - Oct 2018

Bulawayo, Matabeleland North, ZW

Facilitated client account management and provided comprehensive banking service recommendations, consistently achieving high levels of customer satisfaction.

  • Assisted a high volume of clients with account openings, loan applications, and diverse transactions, ensuring accurate and efficient service delivery.
  • Recommended tailored banking services based on in-depth client needs analysis, contributing to enhanced customer engagement and product adoption.
  • Delivered detailed product presentations and provided exceptional customer support, effectively addressing inquiries and building strong client relationships.
  • Resolved customer issues efficiently and effectively, consistently maintaining high customer satisfaction ratings through proactive problem-solving.

Education

Virtual Assistant

ALX Africa

Jan 2024 - Dec 2025

Applied Digital Marketing

IMM Graduate School of Marketing

Jan 2020 - Dec 2021

Marketing Management

IMM Graduate School of Marketing

Jan 2018 - Dec 2021

Marketing Management

IMM Graduate School of Marketing

Jan 2015 - Dec 2017

Languages

English

Skills

Communication & Client Relations

  • Client Communication
  • Customer Support
  • Customer Satisfaction
  • Stakeholder Engagement

Marketing & Research

  • Digital Marketing
  • Social Media Management
  • Market Analysis
  • Competitor Analysis
  • Data Compilation
  • Report Generation
  • Lead Generation

Financial Services

  • Account Openings
  • Loan Applications
  • Transaction Processing
  • Banking Services

Administrative Support

  • Calendar Management
  • Email Management
  • Document Preparation
  • Data Entry
  • Project Management
  • Time Management
  • Legal & Administrative Support

Software & Tools

  • Microsoft Office Suite
  • Word
  • Excel
  • PowerPoint
  • Google Workspace
  • Docs
  • Sheets
  • Calendar
  • Gmail
  • Canva
  • Trello
  • CRM Software
  • Zoom
  • Slack

References

Mr. Lozithelo Mpofu

Senior Partner, Malinga & Mpofu Legal Practitioners | +263 772 707 843 | [email protected]

Mr. Abednicho Dube

Legal Practitioner, Malinga & Mpofu Legal Practitioners | +263 773 361 034 | [email protected]